THE FOLLOWING TERMS AND CONDITIONS ARE BINDING ON YOU. PLEASE MAKE SURE THAT YOU READ THEM CAREFULLY AND THAT YOU FULLY UNDERSTAND THEM BEFORE ENTERING INTO THIS AGREEMENT.

1. General
   1. Contracts are made and accepted subject to these Conditions of Sale
   2. Contracts that are made in Scotland shall be governed by Scottish Law otherwise this contract shall be governed by English Law and no other.
   3. AGActive.co.uk is a trading website for Healthy Channels Ltd.
   4. AGActive.co.uk is not liable to you or any other for any loss in connection with the use of this Website or a linked Website. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.
   5. AGActive.co.uk reserves the right to amend the Terms and Conditions of use at anytime. Under no circumstances will AGActive.co.uk be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the Website.
   6. See our Privacy Policy for information on the holding and use of customer’s private information.

1. Your Statutory Rights

   1. At Healthy Channels Ltd we want you to be fully satisfied with every purchase. However:
      • To cancel an order, please call our Customer Service Team on +44 (0) 207 100 1816 any time 24 hours. Please have your order number and the date the order was placed to hand. If your order has not been shipped, we will cancel your order without charge. If your order has already been shipped you need to follow our return procedures as outlined below.
      • To return your purchase, you can return it to us in its original condition within 30 days from the date you received the item for a full refund or product exchange.

        Please post to: Customer Service Team
        Healthy Channels Ltd
        89a Balfour Street
        London SE17 1PB
        United Kingdom          

      • For products returned to us not in its original condition, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.
      • Once the product/s has been received back by Healthy Channels Ltd, we will refund the relevant part of the purchase price for that item together with the item's normal postage charge. We cannot refund any priority, express or courier component of the postage charge.
      • For your protection, we recommend that you use a recorded-delivery service if the value of the return is more than GBP30.00
      • Please note that you will be responsible for the costs of returning the items unless we delivered the item to you in error, or if the item is damaged or defective. Please ensure you include a copy of your receipt with your return.

2. Product orders will be processed daily. Your order should be received in 2 to 3 days. If your order has not been received in 7 days, please contact our sa
   

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